For more than 80 years, our objective has been to provide our members with financial resources to improve or maintain their financial wellness. Our commitment to serving our members is even stronger during today’s uncertainty caused by the COVID-19 outbreak. You may continue to rely on your credit union to not only to provide you with resources, but to make sure that your funds are fully secured by the National Credit Union Administration (NCUA) and American Share Insurance (ASI). As always, we’re here for you, and we will overcome this situation together. Please visit this page regularly for critical announcements or changes to our hours.
BRANCHES AND DEPARTMENTS
Our branches and departments, including our call center, will remain open. We will continue to monitor the situation daily to ensure the safety of our members and staff. We’ve implemented processes for social distancing and increased cleanliness. Please visit this site regularly as it will be updated with any changes.
- Effective Monday, April 6, 2020, our Branch hours will be, Monday to Friday, from 9:00 am to 3:00 pm; appointments will be available from 3:00 pm - 5:00 pm.
- All loan applications must be submitted online or by calling us at (9866) 459-2345, option 3.
- As a precautionary measure, shared branching services at or locations have been suspended until further notice.
If possible, we encourage you to access your account online. It’s the fastest and easiest way to deposit a check or submit a new application for a loan or account. We’ve increased our remote operations so that requests received online are processed within 24 hours. Here are just a few things you can do when you go online:
- Mobile check deposit
- Payments and transfers
- Manage your accounts
- Pay bills
- Temporarily lock and unlock your card(s)
CHECKING AND DEBIT CARDS
We know that you use your account on a daily basis. So, we’ve made adjustments to our processes, which allow for enhanced flexibility when using your card at an ATM or merchant. Both your debit and credit card can be used at over nine million merchants worldwide. Additionally, your debit card can be used at over 30,000 surcharge-free ATMs nationwide.