Lost / Stolen Card

Sadly, this happens a lot. The good this is that you’re not responsible for unauthorized charges made on your debit or credit card. However, you do need to act quickly!

  • Block your debit or credit card immediately on the Mobile App which can be accessed day/night – 24 hours a day – 7 days a week.
    • Select the More option
    • Select Manage My Card
    • Then select the card you’d like to disable
  • Call us:
    • Visa Debit, (800) 528-2273
    • Visa Credit, (800) 889-5280
  • Confirm that a new card has been issued. Cards are typically ordered if you are reporting the lost/stolen card during normal business hours. However, if the card is being reported after-hours, we recommend that you contact the credit union during normal hours to confirm that a new card is being sent.
  • Report any unauthorized transactions immediately by calling us at (866) 459-2345.

Online and Mobile Banking is getting an upgrade!More Info
+