Member Service

DepartmentImportant Numbers
Member Service Assistance
Monday – Friday, 9:00 am – 5:00 pm
(866) 459-2345
Touch Tone Teller(866) 459-2345, Option 1 or
(833) 406-0544

Member Service Hours (Branch Hours)Member Service Hours
Monday – Friday9 am to 5 pm

24/7 Support on Cards (After-hours)

VISA Debit Card


Phone Number
Card Activation & PIN Change
*Calls must be made from the phone number we have on file.
(866) 762-0558
Fraud Notification(888) 241-2440
Lost or Stolen(800) 754-4128

VISA Credit Card

Phone Number
Card Activation & PIN Change(866) 642-0450
Report Lost / Stolen(833) 933-1681
Disputes / Fraud Notification(866) 279-1399